Alibaba.com Inquiry Agent

AI Agent System for Global Sourcing Communication

Global sourcing relies on effective communication, yet millions of small businesses face structural disadvantages—language gaps, time zone differences, and limited trade literacy—while large enterprises operate with dedicated procurement teams. Inquiry Agent addresses this imbalance through a responsible AI agent system that helps buyers clarify intent, structure inquiries, and coordinate multi-supplier conversations with transparency and control. By lowering the threshold of participation in global trade, Inquiry Agent demonstrates a responsible AI design approach that supports small business growth, and enables fairer trade participation.

Client / Manufacturer

Alibaba.com

Hangzhou, CN

Design

Alibaba.com Design

Hangzhou, CNRan Bian, Qilin Li, Xiao Liu