







Connected Disease Management
Connected care experience for patients
Sanofi RegeneronWe designed for the full complexity of living with a chronic condition, connecting every touchpoint across the care journey rather than solving for isolated moments. Biologic therapies treat chronic inflammatory conditions effectively yet healthcare fragmentation causes 40-60% of patients to abandon treatment. Through research with 1000+ patients, caregivers, and clinicians across 5 countries, we designed a care ecosystem integrating nurse champions, AI-powered progress visualization, injection confidence rituals, physician dashboards, and automated renewal coordination. Patient app launched in 2024; Service Design Vision under review.
Client / Manufacturer
Design

Sanofi Regeneron
Cambridge, Ma, US
Sanofi US
Cambridge, Ma, USKanu Goel, Marjorie Beaugad, Steve Agey, Sylvia Park-Ekecs, Jesse Alvarez, Geoffrey Bellec, Veronique Bruhat, Caroline LanzoniFrog, part of Capgemini Invent
London, GBRoss Landles, Pete Matthews, Malina Keutel, Andrew Nip, Daniele IannacconeDate of Launch
2024
Target Regions
Asia, Europe, North America
Target Groups
"Patients who have been prescribed a prescription-only therapy for chronic conditions."