HiAgents - AI Agent Creation Platform
Interface & User Experience Design
HiAgents is an AI agent creation platform that utilizes LLM capabilities for customer service in apps like Douyin, Toutiao, and Xigua Video. It addresses high labor costs and service inconsistencies by providing user-friendly interactions and a comprehensive knowledge base through retrieval-augmented generation. This enhances efficiency and enables real-time issue resolution. Unlike traditional AI tools, HiAgents closely aligns with business needs, allowing teams to easily create and configure agents using natural language and intuitive drag-and-drop tools, ultimately reducing operational costs and improving service quality.
Client / Manufacturer
Design
ByteDance Ltd, Douyin Design Center
Beijing, CNBeijing Microlive Vision Technology Co., Ltd.
Beijing, CNYuan Zhang, Delin Liu, Feiyeung Hong, Junfu Zhang, Ran Duan, Yuhin Chan, Jiayan Zhuang, Ruoyu Guo, Jun ShaoDate of Launch
2023
Development Time
Confidential
Target Regions
Asia, Australia / Oceania, Europe, North America, South America
Target Groups
Consumers / Users