Intelligent Device Management
Intelligent Device Management


Intelligent Device Management

Healthcare management software


This IDM solution identifies and resolves service events at hospitals even before they occur, helping hospitals run more smoothly and efficiently. The platform proactively monitors the overall health of the hardware infrastructure as well as the Informatics Suite product line. It also supports Software Management (Distribution and Deployment). The tool helps achieve Philips’ guaranteed 99% uptime for the software informatics suite, predicting when a software/service can fail, what countermeasures are possible, and how critical the failure event could be.

Date of Launch
Development Time
up to 12 months
Target Regions
Specific country/region: global
Target Groups
Other target groups: PACS (Picture archiving communication system) customers, field service engineers, remote service eng