LG CLOi Station 2.0 & ServeBot UX
CLOi Robot Solution / Product UX
LG CLOi station 2.0 and ServeBot collected customer VOC, customer analysis data, and log data to conduct analysis activities and improvements to improve the existing robot UX usability. CLOi Station 2.0 provides robot operators with optimized monitoring and control functions for high work efficiency, productivity, and energy saving. CLOi ServeBot stores foods, amenities, blood and so on inside hotels, hospitals, etc., and deliver them in a locked state. Also, we carry out various delivery tasks using a touch screen attached to the robot, and we have improved customer and personnel operation efficiency.
Client / Manufacturer
Design
LG Electronics
Seoul, KRLG Electronics
Seoul, KRYong Deok Lee, Ha Na Yoo, Bong Jeong Jeon, Min Kyu Choi, Seung Hee kimDate of Launch
2023
Development Time
Confidential
Target Regions
Asia, Australia / Oceania, Europe, North America, South America
Target Groups
Consumers / Users