Shinhan Bank Chatbot ORORA
Financial chatbot
Shinhan Bank
ORORA provides users with super-intelligent financial AI to help them navigate the financial world. The immensity of the financial world is visually expressed as the night sky. The app makes an emotional connection with the user through its personas of "Light" and "ORORA," which express feelings and empathize with the user. The app relies on a graphics-based controller for improved accuracy and usability. The knowledge management system optimizes its intelligence through self-learning of existing knowledge so that it is constantly improving.
Date of Launch
2019
Development Time
up to 12 months
Target Regions
Asia
Target Groups
Consumer / User