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eIAC - Intensive Ambulatory Care Program
eIAC - Intensive Ambulatory Care Program
eIAC - Intensive Ambulatory Care Program
eIAC - Intensive Ambulatory Care Program
eIAC - Intensive Ambulatory Care Program
eIAC - Intensive Ambulatory Care Program
2017

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eIAC - Intensive Ambulatory Care Program

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Philips

Chronically ill patients live in the present home healthcare systems with financial and logistical challenges. The top 5% patients account for 50% of healthcare spending. Combining innovation, prototyping, design and research, thru a co-creation process, we designed a patient-centered, cost-effective, proactive health management system. Clinicians, business experts, analysts, developers, researchers and designers contributed from different perspectives using service blueprinting techniques and participatory design workshops. We detailed patient needs to develop monitoring devices with an engaging user experience, resulting in a tablet app.

Client / Manufacturer
Philips

Philips

Eindhoven, NL

Banner Health

Phoenix, AZ, US
Design
Philips Experience Design

Philips Experience Design

Eindhoven, NL
Date of Launch
2015
Development Time
13 - 24 months
Target Regions
Australia/Oceania, Europe, North America
Target Groups
Consumer / User, Public Sector / Government

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