HomeWhiz Support Service
Service call app
Support Service aims to answer all the questions you might have about your household appliances with just one simple click. The Support Service button on the new smart appliances forwards your request to the call center and notifies you via SMS or app notifications. A customer representative will respond to your request in just 15 minutes. Support Service ensures all your queries are answered swiftly and saves you precious time. Once the Support Service button is pressed on the device, all log data is sent through HomeWhiz. Once the service request is delivered to the call center, the service support icon lights up continuously.
Date of Launch
2021
Development Time
up to 12 months
Target Regions
Europe
Target Groups
Consumer / User