Kundencenter App
Kundencenter App
2014

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Kundencenter App

Service App

Deutsche Telekom AG Products & Innovation

The Kundencenter App (Customer Center App) provides easy access to cost and consumption control to customers by focusing the most relevant information per mobile contract on a single screen and by grouping the core-information on plates. Via swipe gesture customers are able to easily navigate through the plates and access information such as contract details. The way of grouping the data makes the solution universal, expandable and independent from the amount of customer’s contracts. The strict hierarchic information architecture offers an intuitive user experience that is characterized by its transparency, convenience and speed in providing the requested data.

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