Cookies and the protection of your data

We use cookies to improve the functionality of the website, to offer you a better website experience and to provide social media features. You give your consent by clicking on “Accept all Cookies” or as part of your individual settings. Please find detailed information on the use of cookies on this website in our Data Privacy Statement.

Functional Cookies

These cookies are necessary for the operation of the site and enable security-relevant functions. In addition, we determine whether you want to remain logged in and to make our services available to you when you change between this and other websites.

Statistical Cookies

These cookies are used for analyzing user behavior on our website with the aim of improving user navigation. All data collected is evaluated anonymously. Further information is available on our data protection site.

Marketing Cookies

These cookies are used to deliver relevant advertising or to limit how many times you see an ad. Marketing cookies can share that information with the advertiser (third-party cookies). The legal basis for the data processing is the consent of the user.

Ontact - The New Retail Experience
Ontact - The New Retail Experience
Ontact - The New Retail Experience
Ontact - The New Retail Experience
Ontact - The New Retail Experience
Ontact - The New Retail Experience
Ontact - The New Retail Experience
Ontact - The New Retail Experience
Ontact - The New Retail Experience
Ontact - The New Retail Experience
2021

Share:

Ontact - The New Retail Experience

Retail service design

Samsung Electronics Co., Ltd.

“Ontact” is the new retail experience platform that integrates the best of offline and online store experiences. Although virtual services are increasing, customers have difficulty exploring products online as fully as they would in-store. The “Ontact” platform allows customers to receive real-time information from offline stores and participate in events remotely while also experiencing specialized VR retail content. Unlike other VR services that are usually detached from reality, the “Ontact” retail platform merges online and offline stores via interlinked data and a bidirectional communication channel.

Development Time
up to 12 months
Target Regions
Africa, Asia, Australia / Oceania, Europe, North America, South America
Target Groups
Consumer / User

RELATED PROJECTS