Trip.com: Trip for everyone

Travel App&Website

Trip.com delivers one-stop global travel services, rooted in the vision “Trip for Everyone.” We’re committed to inclusive design that empowers users of all abilities—from visually impaired travelers to elderly users—to plan trips and explore the world equally and autonomously. To turn this vision into reality, we upgraded our visual system with dynamic font scaling and higher color contrast, optimized experience for full screen readers and keyboard navigation, and built AI-powered travel tools, like itinerary planner, live guide, menu translator etc. Our product helps 1M+ users navigate like locals, and 83% of users reported improved clarity.