A Seamless and Intuitive IVR Automation Interface
IVR Automation Interface
This project resolves the complexity and usability issues that plagued the IVR configuration system by simplifying the user interface and streamlining the deployment process. The new UI empowers businesses to customize IVR workflows to perfectly suit their needs. It reduces frustration and enhances overall efficiency, which are key to reducing support requests for our client. Our design approach was focused on creating a flexible, adaptive IVR system with seamless customization that could cater to the needs of varied industries from automotive and apparel, to supply chain, making it a groundbreaking solution.
Date of Launch
2023
Development Time
up to 6 Month
Target Regions
Europe, North America
Target Groups
Trade / Industry