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Design for Citizenship
Design for Citizenship
Design for Citizenship
Design for Citizenship
Design for Citizenship
Design for Citizenship
Design for Citizenship
Design for Citizenship
Design for Citizenship
Design for Citizenship
Design for Citizenship
Design for Citizenship
Design for Citizenship
Design for Citizenship
2018

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Design for Citizenship

Software

Controladoria e Ouvidoria Geral Governo do Estado do Ceará

The goal of the Citizen Relationship Public System is to bring social innovation to the people of Ceará, Brazil, through a digital tool which includes the Ombudsman, Access to Information and Transparency services of Ceará State. The tools were designed and developed in a citizen-centered way. Citizen-friendly interfaces make it easier for the citizens to interact with the government, either to claim a right or to monitor public investments. The design methods allowed this system to go far beyond the law: it matches the needs of citizens concerning transparency, accountability, and participation in governments.

Client / Manufacturer

Controladoria e Ouvidoria Geral Governo do Estado do Ceará

Fortaleza, BR

World Bank Group

Washington, WA, US
Design
Caiena Tecnologia e Design

Caiena Tecnologia e Design

Campinas, BR
Date of Launch
2018
Development Time
up to 12 months
Target Regions
South America, Specific country/region: Brazil/Ceará
Target Groups
Consumer / User, Public Sector / Government

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