Fiber Hub

Central hub for customers & all other stakeholders

Millions of households in Germany need access to our fast fiber networks. In order to lay fiber optic cables into every home, we have to coordinate hundreds of construction companies nationwide simultaneously – and arrange each construction step individually with customers, landlords or property managers. To offer everyone full transparency and planning security, we have developed the Fiber Hub: an easily accessible central platform, that orchestrates all steps automatically and where customers can participate live in the expansion progress. The Fiber Hub translates complex building processes into an easy-to-understand, effortless experience.

Client / Manufacturer

Telekom Deutschland GmbH

Bonn, DE

Design

Deutsche Telekom Design & Customer Experience

Bonn, DE