Joy Home - A Joyoung One-Stop Service Platform

WeChat Applet/ Customer Service

Joyoung Home is a WeChat APP that offers users a one-stop service.It covers everything from the very first unboxing and assembly to product usage and post-sales support.Differing from Alexa or any standalone app, it doesn't require users to download. Based on the WeChat platform, it provides a light community platform that offers all the services to the millions of non-smart product users of Joyoung. Users can simply scan a QR code in WeChat to access a full range of services, including installation guidance, quick guides, customer support, accessory purchases, recipe sharing and discussions, as well as post-sales repairs from A to Z.