Vattenfall my Highlights

Mobile App

The Vattenfall app serves as a central digital touchpoint for customers. It streamlines contract management, provides added value through exclusive rewards, and—since the redesign—offers practical tips on resource conservation and mindful energy use The underlying goal is to shift brand perception, customer loyalty, and positioning Vattenfall as more than just an energy provider. It transforms a purely functional utility app into a platform for added value and positive customer engagement. This concept distinguishes the app from others in the utility field.